REAL-TIME INFORMATION

Manage & View Availability and Movement of Your Inventory

So What Are Examples of...

  • Asset: Your machinery that you do not sell e.g. you lease/ rent it.

  • Product: Spare parts which may be sold e.g. during repairs/ maintenance

  • Inventory: Information of movement and location of your assets and products e.g. where and who.

ASSET MANAGEMENT

Manage your physical assets such as your machines along with your field service operations in a single application with Custella's Asset Management module.

Track your asset location, keep tabs on its lifecycle, know when it is checked-out for service, automate preventive maintenance according to frequency required, and retain visibility on the number of hours logged under usage. Add further automation by integrating your IoT devices to Custella.

Replace your spreadsheet and paper based tracking by housing your assets under one roof in a cost-effective manner with Custella. Gain further flexibility as we work seamlessly with RFID, QR and Barcode scanning.

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QR & Bar

Codes

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Simplify Preventive Maintenance

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Asset Contracts

Downtime

& Uptime

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Asset

Movement

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RFID

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INVENTORY MANAGEMENT

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Fulfill the storage, usage, sale and disposal of

your Inventory with Custella's add-on

Inventory Management module.

 

Create virtual warehouses to visualize your current storage status, and easily locate items from your inventory up to the level of zones or even bins where it is located.

 

Get notifications on when items are being checked out, and when they are returned back to their respective bin so nothing ever goes missing. Couple this with approval processes to ensure ownership and accountability is managed through the system.

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Virtual

Warehouses

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Stock Visibility and Stock Order Triggers

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Bin

Management

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Inventory Transfers with Approval

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Real-time Stock Updates

A HANDY TOOL FOR EVERY FIELD AGENT

An All-in-One Mobile App for Field Agents

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Create multiple virtual warehouses, view items available, locate missing parts, and transfer items between warehouses and your personnel.

Virtual Warehouses

ALL-ROUND CONNECTIVITY AND PRODUCTIVITY

View specific contracts for each asset. Update and approve asset movement.

Asset Contracts

Maintenance reminders based on  flexible frequency settings.

Maintenance Reminders

​REDUCE OR ELIMINATE POTENTIAL COST/REVENUE LEAKAGE

Downtime & Uptime

Equipment downtime and uptime can be updated via IoT (Internet of Things) devices.

IMPROVING FIELD SERVICE

Custella's Asset & Inventory acts as an optional add-on for Custella Field Service, thus building upon these base features. 

Call Center
Multichannel Order Management

Immediately generate job or sales orders anywhere and anytime from a mobile phone, without having to access multiple systems.

Electrician
Job Order Management

Accurately assign and match tasks to the right field agent according to availability, skills, utilization and location.

Handyman on the Phone
Request 
Assistance

Use the in-app chat to as a tool for communication whenever faced with unforeseen obstacles on the job. 

Coding
360° Customer
View

Get a full view of transaction history, product purchases and warranties, and past engagements from a single platform.

On the Computer
Real Time Updates & Customer Portal

Raise delivery scheduling requests and view ETA of driver.

Box Delivery
Photo Capturing & e-Signature

Attach photos of consignment to validate condition, and customer's digital signature, as proof of delivery with a timestamp.

We assist multiple industries find success in Field Service

VALUE FOR YOUR ORGANIZATION

Custella

+40%

+45%

+95%

+76%

Custella