ASSET & INVENTORY
MANAGEMENT
REAL-TIME INFORMATION
Manage & View Availability and Movement of Your Inventory
So What Are Examples of...
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Asset: Your machinery that you do not sell e.g. you lease/ rent it.
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Product: Spare parts which may be sold e.g. during repairs/ maintenance
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Inventory: Information of movement and location of your assets and products e.g. where and who.
ASSET MANAGEMENT
Manage your physical assets such as your machines along with your field service operations in a single application with Custella's Asset Management module.
Track your asset location, keep tabs on its lifecycle, know when it is checked-out for service, automate preventive maintenance according to frequency required, and retain visibility on the number of hours logged under usage. Add further automation by integrating your IoT devices to Custella.
Replace your spreadsheet and paper based tracking by housing your assets under one roof in a cost-effective manner with Custella. Gain further flexibility as we work seamlessly with RFID, QR and Barcode scanning.
QR & Bar
Codes
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Simplify Preventive Maintenance
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Asset Contracts
Downtime
& Uptime
Asset
Movement
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RFID
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INVENTORY MANAGEMENT
Fulfill the storage, usage, sale and disposal of
your Inventory with Custella's add-on
Inventory Management module.
Create virtual warehouses to visualize your current storage status, and easily locate items from your inventory up to the level of zones or even bins where it is located.
Get notifications on when items are being checked out, and when they are returned back to their respective bin so nothing ever goes missing. Couple this with approval processes to ensure ownership and accountability is managed through the system.
Virtual
Warehouses
Stock Visibility and Stock Order Triggers
Bin
Management
Inventory Transfers with Approval
Real-time Stock Updates
A HANDY TOOL FOR EVERY FIELD AGENT
An All-in-One Mobile App for Field Agents
Create multiple virtual warehouses, view items available, locate missing parts, and transfer items between warehouses and your personnel.
Virtual Warehouses
ALL-ROUND CONNECTIVITY AND PRODUCTIVITY
View specific contracts for each asset. Update and approve asset movement.
Asset Contracts
Maintenance reminders based on flexible frequency settings.
Maintenance Reminders
REDUCE OR ELIMINATE POTENTIAL COST/REVENUE LEAKAGE
Downtime & Uptime
Equipment downtime and uptime can be updated via IoT (Internet of Things) devices.
IMPROVING FIELD SERVICE
Custella's Asset & Inventory acts as an optional add-on for Custella Field Service, thus building upon these base features.
Multichannel Order Management
Immediately generate job or sales orders anywhere and anytime from a mobile phone, without having to access multiple systems.
Job Order Management
Accurately assign and match tasks to the right field agent according to availability, skills, utilization and location.
Request
Assistance
Use the in-app chat to as a tool for communication whenever faced with unforeseen obstacles on the job.
360° Customer
View
Get a full view of transaction history, product purchases and warranties, and past engagements from a single platform.
Real Time Updates & Customer Portal
Raise delivery scheduling requests and view ETA of driver.
Photo Capturing & e-Signature
Attach photos of consignment to validate condition, and customer's digital signature, as proof of delivery with a timestamp.
We assist multiple industries find success in Field Service
VALUE FOR YOUR ORGANIZATION
+40%
+45%
+95%
+76%
Through enhanced communication and engagement to avoid errors
Use simple one-click planning to streamline operations
Stay updated with real-time alerts and notifications
Research shows that most customers prefer a digital platform
