Gig Economy: The future of field service
How field service and gig economy are merging in the industry
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- Aug 25
- 4 min
5 reasons why you should automate your field service business
The success of field service businesses largely depends on effective job scheduling and dispatching.
- Apr 22
- 3 min
A new step in the waste management industry
How the waste management industry can benefit from using software applications to manage processes and people.
- Mar 30
- 3 min
New Normal Comes with New Challenges - Are you prepared?
Owner of a large business is preparing for the post-COVID rush.
- Mar 30
- 3 min
Unlimited Potential, Limited Resources
A small business owner struggling to optimize the workforce in the face of rising demands.
- Feb 21
- 3 min
The Story of a Customer Support Agent
Know how Susan’s life changed after going paperless. It can happen to
you too.
- Feb 21
- 4 min
Zendesk x Custella: The Full-proof Customer Support Plan
Want to keep your customers satisfied? Zendesk and Custella offer you just what you need.
- Sep 1, 2021
- 5 min
Empathy Towards Field Agents: What We Don’t See
On A Rainy Afternoon A crash of thunder startled me as I turned off my laptop screen to look outside the window. It was cloudy. The cold...
- Sep 1, 2021
- 5 min
Are All Customers Really Equal?
A Powerful Message There’s an international film about a dyslexic 8-year-old boy who struggles to cope in school. His parents, frustrated...
- Sep 1, 2021
- 5 min
This Is Why You Should Start Tracking Your Assets
Food For Thought “Why does my fridge have to break down at crucial times?” I pondered upon this question as I cautiously stepped out of...
- Jun 22, 2021
- 4 min
Optimize Your Field Force - 6 Reasons Why
The Mess You are the customer experience manager of a POS systems company and you just completed your customer response report analysis...
- Apr 23, 2021
- 5 min
10 Functions That Will Make You Forget Your Worries About SLAs
Disappointing your customers by breaching SLAs is never fun. Here is a foolproof plan to avoid that.
- Mar 25, 2021
- 3 min
Case Management on Your Dashboard?
Some clients need more attention than others in order to maximize your efficiency. This dashboard has it all covered for you - let’s see how
- Dec 15, 2020
- 4 min
Field Force Management Is Easier Than You Think
A technology solutions provider has gotten rid of all its bottlenecks thanks to a smart decision. Here is how it benefited them.
- Apr 28, 2020
- 4 min
Remote Work: is it the Present or the Future?
CVOID-19 has necessitated remote working. Managing a field workforce remotely is made much simpler with this solution.
- Mar 25, 2020
- 3 min
Field Service Management: Managing Remote Teams With Custella
Digitization and remote working have become essential due to COVID-19. Custella can greatly ease your transition | Custella Field Service
- Dec 4, 2019
- 2 min
Custella Among Sponsors of Field Service Asia 2019
A field service management and mobility solutions company showcased its comprehensive, user-friendly and invaluable features.
- Sep 20, 2019
- 2 min
Worried About Efficient Asset Management?
Never lose customers to operational inefficiencies by managing your operations with a Asset Management System | Custella Field Service
- Sep 11, 2019
- 3 min
Mobile Workforce Management: Data Collection Made Easy for Businesses
Go paperless and easily collect and share data using a mobile workforce management tool | Custella Field Service
- Sep 4, 2019
- 2 min
The Useful Tools of Field Force Management
The three ways our system can get rid of inefficiencies for managers, field agents, and customers.