The Sustainable Development Goals are the world’s collective to-do list for the people and planet by 2030. Let’s learn how Custella helps!

Lack of proper field service management of water assets in the populous Klang Valley affected 5 million people

Optimizing Service Support to Ensure a Better Client Experience.

Your guide to delivering seamless customer service to bond with new customers.

Neo Gardens took control of their assets and equipment and improved their overall business performance. Read on to learn how.

Smarter, personalized, and scheduled field service maintenance can present itself with some unique challenges. But the results are worth it.

Read on about how Custella helped an Australian company with it's Field Service operations.

On A Rainy Afternoon A crash of thunder startled me as I turned off my laptop screen to look outside the window. It was cloudy. The cold...

A Powerful Message There’s an international film about a dyslexic 8-year-old boy who struggles to cope in school. His parents, frustrated...

Food For Thought “Why does my fridge have to break down at crucial times?” I pondered upon this question as I cautiously stepped out of...

We live in a world where technological success is breaking boundaries. Businesses are moving away from spreadsheets and manual paper...

What Lies Ahead? Future is an idea that comes to everyone’s mind in almost all aspects of life. For the service industry, the forerunners...

Cost and field service organizations have always been an ongoing strategy-making process where businesses find the most effective ways to...

The Mess You are the customer experience manager of a POS systems company and you just completed your customer response report analysis...

Here is a list of common questions that we have addressed concerning field service management.

Businesses are bound to face setbacks. Let’s see how data management helped them regain their control back.

Disappointing your customers by breaching SLAs is never fun. Here is a foolproof plan to avoid that.

Disappointing your customers by not keeping promises happens more than you think. But that’s not an issue if you follow this.

How do you maintain all of your SLAs and keep your customers happy? Let’s find out.

Some clients need more attention than others in order to maximize your efficiency. This dashboard has it all covered for you - let’s see how