A new step in the waste management industry
How the waste management industry can benefit from using software applications to manage processes and people.
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- Apr 22, 2022
- 3 min
Is data on a cloud safe?
Why switching to a cloud platform is safer than storing data on your device.
60
- Apr 22, 2022
- 4 min
12 Benefits of a Cloud SaaS like Custella
Why you should switch to a SaaS from your traditional software.
89
- Mar 30, 2022
- 3 min
New Normal Comes with New Challenges - Are you prepared?
Owner of a large business is preparing for the post-COVID rush.
44
- Mar 30, 2022
- 3 min
Unlimited Potential, Limited Resources
A small business owner struggling to optimize the workforce in the face of rising demands.
60
- Feb 21, 2022
- 3 min
The Story of a Customer Support Agent
Know how Susan’s life changed after going paperless. It can happen to
you too.
63
- Feb 21, 2022
- 4 min
Zendesk x Custella: The Full-proof Customer Support Plan
Want to keep your customers satisfied? Zendesk and Custella offer you just what you need.
54
- Jan 24, 2022
- 4 min
FSM & CRM: A Match Made In Heaven for Your Business
Bridging the gap between a field service agent and the customer service representatives will create wonders for your business. Let’s see how
82
- Jan 24, 2022
- 3 min
Delivering Better Coffee Service With Technology
Learn how Custella helped a Coffee Shop franchise with their preventive maintenance by helping them gain control over their field service a
69
- Jan 24, 2022
- 2 min
How Do You Maximize Customer Satisfaction?
Find out how the Malaysian home appliances company is boosting customer satisfaction with the help of a Mobile Workforce Management app.
79
- Dec 22, 2021
- 3 min
How Much Did The Covid-19 Pandemic Change The Field Service Industry?
While many companies across the globe have adapted to work-from-home or hybrid work since the pandemic began, does the field service industr
72
- Dec 22, 2021
- 3 min
What New Field Service Technologies Do You Need To Learn?
With the advancement of technology and Covid-19 pandemic that changed the way people work, where does your company stand?
48
- Dec 22, 2021
- 3 min
Unplanned Downtime and its Impact on Your Business
Unplanned downtime can have a huge impact on your business, especially when it comes to field service and SLAs. What can you do to prevent?
77
- Nov 22, 2021
- 3 min
Custella’s Impact on Sustainable Development Goals (SDGs)
The Sustainable Development Goals are the world’s collective to-do list for the people and planet by 2030. Let’s learn how Custella helps!
69
- Nov 17, 2021
- 3 min
Water Crisis in Klang Valley, Malaysia
Lack of proper field service management of water assets in the populous Klang Valley affected 5 million people
189
- Nov 2, 2021
- 2 min
Custella Case Study: Pekat Solar
Optimizing Service Support to Ensure a Better Client Experience.
82
- Oct 25, 2021
- 4 min
Keeping Up with the Expectations of Your New, Modern Customers
Your guide to delivering seamless customer service to bond with new customers.
64
- Oct 25, 2021
- 4 min
How A Company Upgraded Its Asset Management With Custella
Neo Gardens took control of their assets and equipment and improved their overall business performance. Read on to learn how.
43
- Oct 25, 2021
- 3 min
Preventive Maintenance and Field Service: Are You Doing It The Right Way?
Smarter, personalized, and scheduled field service maintenance can present itself with some unique challenges. But the results are worth it.
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- Sep 24, 2021
- 2 min
Custella Case Study: Hills Health Solutions
Read on about how Custella helped an Australian company with it's Field Service operations.
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