Route Planning & Optimization
Create, assign, and manage delivery orders with Custella's Smart Planning Hub that factors in multiple filters such as Capacity, Route, Driver availability, operational hours and much more!
Real time location visualization
Take care of the smallest details of your deliveries with real time status updates. Drivers have access to in-app photo capturing, document attachment, and e-signature fetching. There's no more need to sift through the paperwork or wait till it comes through, for that matter.
Live order tracking link for end customers
Both managers and customers receive real-time status updates whilst delivery is being carried out.
Delivery verification and sign-off
Have full visibility of completed delivery and customer's digital signature, as proof of completion with a timestamp.
Cost & Commission Tracking
Stay on top of expenditure with transparent commission and cost tracking.
Forms and BPM
Know what's going on; what needs to be done, and what's already completed. Monitor any order requests linked through your ERP/CRM systems and find the right agent according to location, availability, skill, and utilization.
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BI and analytics
Know what's going on; what needs to be done, and what's already completed. Monitor any order requests linked through your ERP/CRM systems and find the right agent according to location, availability, skill, and utilization.