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A new step in the waste management industry

How the waste management industry can benefit from using software applications to manage processes and people.

Employee in the waste management industry using a software application

Waste has a significant influence on the environment, but it may also have a severe impact on your business. If your company produces too much waste products , it will raise your prices and create the impression that you are unconcerned about topics like sustainability and lowering your carbon impact. People are becoming more concerned about environmental issues, and many will consider this when picking a company with which to do business.

Recently I attended a webinar hosted by Waste Management Association Malaysia (WMAM) along with Custella. Custella is a software application that is designed for organizations to plan and manage work, information, assets, and people that are mobile.

Here’s how Custella could be beneficial for a company in the waste management industry:

1. Reduced paperwork:

You don’t have to do tons of paperwork for your company’s documentation. You can easily assign the tasks to your employees according to their location, expertise, and availability through Custella.

2. Increased productivity:

We all know how much time it takes to do all the administration work. Custella creates a reasonable and efficient work environment for everyone engaged when all information such as the history of work done, the next maintenance schedule, and ease of reference for work is available. Custella has made it easy by doing all of them with just a few clicks. It saves a lot of time and energy and increases productivity.

Happy employee

3. Decreased need for physical storage:

Custella consolidates all data and information into a single mobile app, reducing the need to save data on paper, which would otherwise result in hundreds of files in the physical storage unit. Custella's field service management is helping to reduce paper waste and, as a result, the need to cut down trees in this way.

4. Reduced fuel consumption:

Custella also offers smart assignments, which enable planners to plan well so that not only the customer's security is protected, but the task is completed in the most efficient manner possible. Field technicians can also make changes to their schedule (according to company SOPs) to reduce total time and distance traveled. This helps to cut down on fuel consumption.

5. Smart optimization:

Custella uses Google and HERE Maps to optimize location and routing alternatives that reduce travel time and fuel consumption. You can also assign assignments to your employees based on their location and availability with the task at hand.

6. Job assignment:

Keeping track of employees and their areas of expertise might be difficult. You can delegate work to your employees based on their abilities, expertise, and location using Custella.

Business profits increasing

Custella has expertise in many other industries along with waste management such as telecommunications, utilities, and logistics. Using algorithms to estimate possible outcomes, Custella optimizes people management, time and money spent, and assets employed in a smart way.

The operational efficiency of these SMEs and MNCs is critical as Malaysia strives to achieve its sustainable development goals. Custella was featured in this webinar to discuss how technology may help to streamline and optimize some of the everyday operational and customer touchpoint issues and problems. Here’s the link for the webinar to learn more about Custella:

Still have more questions? Check out more FAQs on our website here. You can also get in touch with us below from the link below; we are always happy to get back to you with any queries regarding your business.


Need a field service management application like Custella? If you’re in the ASEAN region (Malaysia, Indonesia, Singapore, Brunei, etc. ) or Australia/Oceania, drop us an email to schedule your demo:

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