Small Changes Can Have A Big Impact – Here’s Why


Businesswoman using a route planning software like Custella

By The Custella Team

A driving route planner can make a big difference for such a small thing. “The devil is in the details” is a saying that almost all of us are familiar with. But what does it actually mean and how does it affect your business? To understand that, you must look at the track record of a few other companies – especially in the logistics industry.


Driver needing a driving route planner


“The Delivery Has Been Made. But At What Cost?”

One logistics company, for context, was incurring a high cost on transportation e.g. spend on vehicles used and unoptimized driver/ vehicle utilization. Although it is expected for a business in the logistics industry to face such issues, this particular company wanted to be ahead of its competitors in the market. According to its finance manager:

“We have been trying to cut down on the transportation cost and use it to invest in other areas of our company for further development. This wasn’t possible until we implemented the use of a software that improved this through a driving route planner.”

Aston Sheng

Finance Manager



Increased Efficiency

For any company to succeed in the market, they must look at the tiniest details to figure out any room for improvement. For this company, they understood that planning the route with a driving route planner can make them fuel efficient thus lowering cost. Custella Transport Management is a software that acts as a one-stop solution for all kinds of fleet and transportation providers.


It comes with an in-built driving route planner which enables the company to travel in the shortest period of time by selecting the fastest route with the lowest traffic. Crucially based on other factors e.g. customer depot/warehouse opening hours, Custella is able to suggest if one truck is able to cover multiple jobs or if more trucks are required thus reducing the utilization of additional trucks and drivers.

Business meeting using a Driving Route Planner software to reduce costs

Choosing The Right Vehicle

With so many deliveries to fulfill, they had to make sure that their vehicles are deployed according to the orders received. With the aid of smart software with driving route planner features such as Custella, they were not only able to plan the fastest route but also assign the right vehicles for it based on availability as well as suitability e.g. size and space constraints.


In A Nutshell 

An increasing number of companies are slowly shifting to smart software that has features like a driving route planner, geo-fencing, photo attachment, and so forth. Small changes have and continue to bring significant changes and impact on their business from an efficiency as well as a visibility standpoint. Reporting and billing as well which previously were delayed for between 10-14 days as drivers were unable to send the hard copy of their delivery forms are now automated as these are now digitized and made available in real-time.


It is time for you to take action on this as planning, assignment, and management of your deliveries can certainly eat a lot of your mind space and physical time required. Custella enables automation of these thanks to its driving route planner, to give you back time to be spent on revenue-focused activities. Now, it is your turn to thrive, take action now!



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Need a field service management system like Custella? If you’re in Malaysia, Indonesia, or the ASEAN region, drop us an email to schedule your demo: ask@custella.com.

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