Service Providers

Managing a Field Service Team? Empower our organizationwith Custella's Field Service Management application.

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Manage Your Field Teams

Know what's going on; what needs to be done, and what's already completed. Monitor any order requests linked through your ERP/CRM systems and find the right agent according to location, availability, skill, and utilization.

Field Agent Mobile
App

Optimize your route, Check-in and check-out, follow checklists and collect digital forms as well as notes with attachments, photos/videos and e-signature in your job order form completions.

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Field Sales Management

Generate sales orders anywhere and anytime from your mobile phone

Omnichannel Customer Portal

With enquiries being received via various channels (and sometimes lost due to manual management), centralize these communications via the contact center solution so tasks flow seamlessly in and out of Custella

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Bill your customers accurately

All your data; parts, labor, mileage, services and hours available for billing in one place

Forms and BPM

Know what's going on; what needs to be done, and what's already completed. Monitor any order requests linked through your ERP/CRM systems and find the right agent according to location, availability, skill, and utilization.

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BI and analytics

Know what's going on; what needs to be done, and what's already completed. Monitor any order requests linked through your ERP/CRM systems and find the right agent according to location, availability, skill, and utilization.