Manage Your Field Teams
Know what's going on; what needs to be done, and what's already completed. Monitor any order requests linked through your ERP/CRM systems and find the right agent according to location, availability, skill, and utilization.
Field Agent Mobile
App
Optimize your route, Check-in and check-out, follow checklists and collect digital forms as well as notes with attachments, photos/videos and e-signature in your job order form completions.
Field Sales Management
Generate sales orders anywhere and anytime from your mobile phone
Omnichannel Customer Portal
With enquiries being received via various channels (and sometimes lost due to manual management), centralize these communications via the contact center solution so tasks flow seamlessly in and out of Custella
Bill your customers accurately
All your data; parts, labor, mileage, services and hours available for billing in one place
Forms and BPM
Know what's going on; what needs to be done, and what's already completed. Monitor any order requests linked through your ERP/CRM systems and find the right agent according to location, availability, skill, and utilization.
BI and analytics
Know what's going on; what needs to be done, and what's already completed. Monitor any order requests linked through your ERP/CRM systems and find the right agent according to location, availability, skill, and utilization.