Custella is a powerful tool in effect combining a field service management application and an asset management software into one platform. With it, organizations with field teams traveling and working in remote locations are better planned and equipped to survey, maintain, and install telco towers. Our clients benefit through the real-time status updates and detailed reporting available readily on their customer portal. 

And the warehouse managers in the office can view the schedule of equipment being checked in and out, along with alerts for parts due for recertification. This solves a very real problem since it is easy to overlook the little stickers on a vital tool such as a clinometer and forget that they may need reconfiguring before a job. Incorrect configurations can result in a very expensive, time-consuming redoing of the job. Custella helps us avoid disgruntling our clients in this way.

Steven Macpherson

Country Manager, Alan Dick Brunei