Telcommunication

Managing a Field Service Team? Empower our organizationwith Custella's Field Service Management application.

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Manage Your Field Teams

Know what's going on; what needs to be done, and what's already completed. Monitor any order requests linked through your ERP/CRM systems and find the right agent according to location, availability, skill, and utilization.

Track movement of spare parts

Get notifications on when items are being checked out, and when they are returned back to their respective bin so nothing ever goes missing. Couple this with approval processes to ensure ownership and accountability is managed through the system

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Preventive Maintenance & IoT

Create your own schedule of preventive maintenance and set reminders and notifications, leveraging IoT, to auto-add spare parts to service orders. 

Real-time Business Visualization

Visual representation of status, usage and key business metrics

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Track Your Repair & Breakdown History

​Take a historical look at a particular asset's breakdowns and prior repairs for analysis of the cost & efficiency of the asset.

Forms and BPM

Know what's going on; what needs to be done, and what's already completed. Monitor any order requests linked through your ERP/CRM systems and find the right agent according to location, availability, skill, and utilization.

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BI and analytics

Know what's going on; what needs to be done, and what's already completed. Monitor any order requests linked through your ERP/CRM systems and find the right agent according to location, availability, skill, and utilization.